VoiceOver 1st Grade – Rule #1 – “Listen Closely”

Like many, the members of my household have been forced to relearn a lot in recent months.

I have had to relearn how to re-prioritize my roles here at home. It became apparent in the early weeks and months that home-maker and caregiver of a young child had to be moved to the #1 position. My business needs had to unavoidably be pushed to 2nd, regardless of the cost.

My wife had to relearn her role too. She had to now get on-board with being out of the house all day at work and missing most of the daily goings-on here, while seeing my son and I thrive in our bond. Bit of a reversal of once-traditional household dynamic.

My son had to swallow the large, yucky pill of missing the last 3 months of Kindergarten. Then he had to wash that down with a tall glass of here!-your-dad-is-now-your-teacher-for-the-foreseeable-future! Poor kid.

Facilitating 1st grade via online apps and e-learning modules is not easy.

I’ve had to continue trying to run my business and continue my own education while also repeating some of it through him as well.  I have to be with him pretty much every step, even when he is engaged in the lesson. I can’t go far at all.

I’m basically back in 1st Grade full time, indefinitely.

But my exposure to his end of Kindergarten and beginning of 1st grade has given me a lot of unexpected insight as well. I recognize some of the basics of life and of interaction being taught and explained in plain terms, like I’m a 6 year old, and I chuckle at how simply they can still apply to adult interactions and business communications. Now that recess is over, let’s share what we’ve learned in this limited series of Inner Voice, called “VoiceOver 1st Grade”.

They call it “the basics” for good reason.

No better place to start than Rule #1 – “Listen Closely”.

Naturally, what’s also implied here is a nice, healthy dose of ‘put a sock in it and pay attention‘.

We gain the most and understand the wants, needs, and positions of others when we listen closely and actively. Follow along. Stay with them. Ask clarifying questions as needed, but Listen. Closely. And watch.

Not everyone speaks in the same rhythms or cadence. Not everyone processes data the same. Not everyone prioritizes the same way.

Not everyone sends information out in the same way.

Being in full-receiver mode at all times, whether it be with a six year old and his teacher or with a client, is your best play. Not the silent treatment, but just very attentive active listening.

Their words, but also their actions such as their body language and how they respond to certain things. What frustrates them about the process, what they love, what they dread, what they wish was better.

There’s important information to be found if you listen closely and look for it.

As a father/teacher, I cannot do what my son needs without listening closely to both the teacher and him together. I need to receive all the data I can in order to deliver on my end of the task. What she needs from him translates immediately to what she needs from me, and what he then needs from me.  What he needs from her still has to be picked up by me also, so I can translate it and bubble it up to her.

In the end, I learned where and how I was needed the most by him.

He needed me by his side, interacting with him and encouraging his learning, keeping the environment light and low-pressure for him so as to not traumatize him, and making the home schooling as fun as possible.

That was the message I received from him throughout the Spring and the early days of the new school year. So, right next to him all day is where I set up my work station. Together, we’re getting it done. And I confidently say that if I hold this course he will learn more than his 1st grade lessons this year.

As a narrator/studio owner, I have to give the same attention to my contacts in order to ensure the final product is perfect.

Their expectations have to be exceeded, not just in the work but also in the partnership with me and my studio. Often times they come for a narrator and end up getting a consultant and advisor on audio, or on the pacing of the story they’re telling, or more. In our talks I’ll listen for these opportunities to give them far more than their money’s worth.

A good example is a client of mine who, in an early conversation, expressed distress over the background noise in their previous audio as well as the dividing up of the recordings to assign specific sections to their project.  It actually felt really good to explain to them that I understood what they were saying very clearly, and more importantly that I could solve it for them. They needed more than a voice, and I made sure they got it all.

By listening closely, I was able to hear their pain and worry and was able to address it.

My son needs more than a dad right now. He needs a teacher, a tutor, a classmate, and a playmate. He needs someone to walk him through this and see him safely to the other side.

The end result of all this active listening will be much better, whether it is business or family.

We Interrupt This Program…

There’s a lot of things I love about being a small business owner who works from home. I get to do a lot of the little things such as the meal planning, grocery shopping, and cooking for my family. I enjoy being able to have my wife come home to clean clothes that have been folded, clean floors, garbage out, and a hot meal that’s ready and waiting for her.

I get to be the person who puts our child on the school bus in the morning, and to take him off in the afternoon. I enjoy getting to give him his snack, playing outside with him, helping him with his homework, and having special 1-on-1 dad-and-son time, the kind that we’ll both remember fondly for years. That’s all very important to me and I wouldn’t trade it for anything.

In addition to the above, my job is in the arts, which I love. I’m not an accountant or a dentist with offices in my basement or anything. I get to do many artistic and creative things regularly as part of my work and it’s quite fulfilling.

It’s also quite necessary. My primary job when I am not at the microphone is marketing myself and my studio business. The creativity is heavily relied upon in that facet of my work. Between making and editing image posts, video and audio files, and coming up with more and more unique tools to market myself, creativity has become the life-blood of my business. It goes hand in hand with my marketing campaigns on my various social media platforms (all a requirement these days, as any working professional voice-actor will tell you).

My son is young and very demanding of my time. I don’t ever complain about that because it truly warms my heart that he and I are well-bonded that way, especially since my own relationship with my father was not quite that same way. Therefore I never ever want to say “No” to him when he asks for my time. I’ve been forced to say no from time to time for various reasons, like auditions and bookings, conferences, classes and training, etc, and he’s rolled with it nicely.

For this reason, I make it a point to try to get done as much work as possible in a condensed time frame each day. I allocate myself a heavy workload from the time my son’s bus departs until he returns on it that afternoon. It works out to be a whopping 7 hours, which is not really a lot. It’s not the most ideal scenario but I do what I can to make it work.

I make efforts to get as much offline work done as possible in the evenings and wee hours (planning, prepping, making and editing content, making schedules and writing drafts) so that I can be on the marketing front-line during the business day when potential clients are also working. There’s no one single hard and fast rule about this, but generally speaking, it is much more effective to show up in their Inboxes and make these connections when they are also online and working themselves. The 11pm or 2am connections and messages do not have the same impact or results, by and large. So the daytime availability and contact efforts are big and important. The system I have in place and have been adhering to has been good for a while. Do I wish I had more business hours available? Yes. But I’ve been making it work.

Enter COVID 19.

Pretty Much.

Things have blown up recently, as we all know, and now many schools are closed for anywhere from a week to over a full month. Parents are being assigned home-schooling duties. Kids will not see their teachers or classmates for an indefinite amount of time. Campuses have sent the student body home to finish their work online through e-learning modules. Some survival jobs have made concessions for their employees to either work from home, work an adjusted schedule, or even take family medical leave for this time. Other businesses are slow to the party with these concessions, but likely coming around with the influence of the national state of emergency.

So, now what? My already-packed daily schedule just got thrown into a wood-chipper as my son will be home for this indefinite extended period. My wife’s job has not (yet) made a decision as to how they will handle this with staffing and remote work. Daddy-duty has just been called into full-time active status.

There will be a daily curriculum which he and I must follow to ensure he continues with progress and retention, which will be largely online as well. We will be able to have outdoor playtime, but with restrictions. No play-dates. No movie theaters or trips to the mall. No playgrounds. No visiting family and friends. It is not going to be easy on parents and young kids during this time.

But we of course step up because that’s our job as parents. They need us, so we’re there. It is what it is, right?

But as a small business owner and professional voice-actor, my schedule just became…hmmm, how shall I put this?- a very interesting challenge. My success depends heavily on my ability to network effectively, build relationships with people in many different jobs and industries, and work towards finding opportunities within those relationships. There is no selling , or asking for the close, or any of the old school sales/boiler-room tactics that apply to what I do. Those tactics barely work at all anymore for most products and/or services.

And I know I’m not alone. In fact, due to the aforementioned shift away from crowded classrooms to online course completion, my cohorts in the Learning & Development and Instructional Design fields just had their work loads increased exponentially and their deadlines bumped up too, perhaps. This is not exclusive to academic purposes either. Think about all the new training and compliance videos being requested now. And the medical explainer videos as well, all being updated to include new guidelines regarding the virus.

Some people just received an unexpected vacation of sorts. Some received the perk of working from home in their pajamas, and all the added benefits that go along. Others received a forced fast. And others, still, received a whole new host of duties and responsibilities and some subsequent limitations along with them.

So how do we begin to solve the problem of doing even more with even less time? I’m not a lover of plopping the kid down in front of the TV or handing him the iPad for a couple hours so that daddy can do some direct marketing, but will there be many other choices? We can’t bring them to a daycare or a sitter. We can’t send them to grandma and grandpa’s for the day. We can’t hand them off to the neighbor or friend’s house for the day, even if we were willing to take turns and cover for each other day after day. None of that is recommended. The lock-down is far too serious and all of those options are against the whole purpose of the social distancing.

Wait, there’s more! As parents, we are also being urged to be as mindful and positive as possible while the young kids are home. We need to lessen the negative impact of the severity, the fear, the stress, and the uncertainty for their sake. Nobody wants their kids traumatized or having childhood anxiety over any of this. Nobody wants to break down in front of them and scare them even worse. No one wants their child to see them buckle. It’s now just about the tallest order I’ve ever been asked to fulfill (so far, …sigh), and I refuse to let people down. Especially my family.

My inner voice, for years and years now, has been telling me to do my best with whatever I have control over and to let go of the rest. Let those chips fall where they may. And now, even the things I did once have control over have changed. My control has been taken somewhat away in certain vital areas. Very vital areas.

My inner voice is struggling to receive that message and process it fully. It understands the logic and rationale, and it does not disagree. But it also knows what’s at stake with my family and my business. It knows the pickle I’m in now regarding the needs of my child, the needs of my business, and the needs of the many. It’s become such a challenging time across the board that even the mental process of sorting it all out has taken extra time. Each day the information we are trying to process and maneuver around becomes a little different, and usually worse than the day before. But eventually the inner voice establishes the cooler head and some progress can begin to get made.

It’s been a difficult end of one week and start of the next for many of us. Small businesses all across the board are going to take a hit, as are the bigger ones too. Restaurants. The service industry. Businesses in and around heavily populated cities. Food trucks and vendors. Event facilities. Even public transportation. The impact will be far-reaching and long-lasting to say the least.

I’m sure companies like my wife’s job will up their game and make some kind of announcement soon which will be considerate and beneficial for their people. Some places are just a bit slower at that type of thing, that’s all. But, oh yeah, it will definitely take the two of us to get this done the way it needs to be done. The needs of our family must come first. Those needs include doing what’s best for our son, but they also include keeping the train moving and the coals burning.

I am hopeful that she will be allowed to work from home, even intermittently. I will be a vigilant, positive, and present father while she is working. And when she is able to relieve me, whenever and for however long, I will be smart and work as much as humanly possible. This new endeavor will take equal parts planning, improvisation, sacrifice, flexibility and dedication.

Realistically, I will not be able to do the volume and hours of marketing needed in the way that I was previously and in the exact way I need to, but it’s going to have to be enough. I am not able to control anything beyond that, and that right there is the trusted collegial inner voice that I know and love. The one telling me to be brave and go forth.

I wish everyone out there reading this all the best, through these times and always. Good health. Good times. Good luck. May you find what you need to get yourself and your loved ones through this. And if you don’t find it, then may it find you.

The Journey, Man

Although this blog and related podcast will not be exclusively voiceover-centric, it’s safe to say it will come up from time to time. It is, after all, what I do for a living and occupies no small amount of my daily activities. So yeah, it’ll come up.

But I don’t want readers and listeners to assume this is the primary meat and potatoes of my content, nor the central focus of the discussion and pov between myself and my future guests. No.

This will be for anyone who wants to hear about the challenges and struggles of becoming whole, and complete. Taking the leap, whatever and wherever it may be.

It’s for anyone who has made mistakes in their life, wrong turns and bad decisions, and tried desperately to UNmake them. For anyone who has gone through a course correction and driven through the woods for years until they got back onto the correct path, or is struggling to do exactly that.

It will be for anyone who has heard some kind of message or signal from the universe and wanted desperately to follow it and see where it’s leading them.
Or maybe you’re already hearing it, don’t realize it and don’t think much of it, but still can’t turn it off.

It will be for anyone who is, or was, stuck between a rock and a hard place. Anyone who has had to, or wanted to, turn themselves to stone and steel in order to grow and achieve something. Anyone who is trying to unbecome who they are, and endeavors to become who they were always meant to be.

Anyone who wants to, or wanted to, break free.
From?
You tell me.

Personally I have spent years breaking free from, …pfft, lots of things.
Negative thinking.
Demoralizing jobs.
Unhealthy lifestyle.
Morbid obesity.
Toxic relationships.
Arrested development (the personal kind, not the Banana Stand kind).
Abandoned dreams.
Unnurtured creativity.
Missed opportunities.

…Wow! I have been really busy. You’ll notice I never said that I “broke free”. It’s all still in-progress. I’m human, and I’ll be on this journey for a long time still, I’m sure. I have stories to tell, and I’ll be faithful. They’ll be told all in due time.
But I also will be asking questions too. Isn’t that how it should be? I mean, I want to get something out of this too. I want to learn.

My podcast guests will weigh in on their own experiences through and with some of these things. Whether it’s how they changed their careers, or lost tons of weight, or any other type of fire they’ve passed through – my goal will be to find out both how they did it…and why they did it. Where they were, who they are, …and where they’re going.

The how and the why are both important. I personally abide by a simple doctrine, and that is that we’re all students on some forever-learning curve. There is no Master, of anything. There is no all-wise, all-knowing being. There are only varied levels of Apprentice and Journeyman (…Journeyperson? Journeyfolk? I don’t know, but I’ll ask).

See what I mean? No matter how much you know or think you know, you don’t know it all. To believe you do is folly. Like Mr Miyagi says, “Someone always knows more!”. These blog posts and the podcast discussions will be about learning and growth. My guests and I will give and take from each other as we cover the territory together.

And hopefully as a reader and listener, you will find a benefit as well. Maybe it will be as simple as hearing people talk about how they did what you might be afraid to do. If you pick up a nugget of knowledge or an ounce of strength that helps you find a way to power through obstacles (or fear) by reading this blog or listening to the show, then it will be worth it.

Stay Tuned.